Terms and Conditions
Last updated on 23-05-2025 10:30:26
Welcome to EVCULT! Please read these Terms and Conditions carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using our website (https://www.evcult.com/) and related services, you agree to comply with and be bound by these Terms.
1. Contracting Entity The services under EVCULT are provided by EVSTACKS Private Limited, located at D No. 135-43, 2nd Floor, Lucky Complex, Ward No. 57, JKC College Road, S.V.N. Colony, Guntur-522006, Andhra Pradesh, India. For any support, contact us at support@evcult.com.
2. Business Model EVCULT operates as an e-mobility service provider and aggregator of Charge Point Operators (CPOs). The platform is integrated with the Razorpay payment gateway.
3. Service Availability Currently, services offered by EVCULT are applicable across India only.
4. Use of Website and Services By using our website or any part of our ecosystem (web, mobile, or smart device apps), you agree to the Terms and our Privacy Policy. We may revise these Terms at any time, and it’s your responsibility to stay updated.
5. Service Description The website provides:
- Locations and availability of EV charging stations
- Information on partnerships and distributorships
- Cloud-based EV ecosystem
- Online payment facility
6. Third-Party Services Our website may link to third-party services. We are not responsible for their availability, accuracy, or content.
7. Website Availability We may limit access to the website temporarily or permanently for maintenance, upgrades, or security.
8. Account and Verification Certain features may require verification linked to your phone or other identifiers. You are responsible for securing your account credentials.
9. User Content and Reviews Users may leave reviews and ratings. These are not verified and must not contain offensive or misleading information.
10. Intellectual Property All content on the website is the intellectual property of EVSTACKS Private Limited or its licensors. You may not copy, reproduce, or exploit our content without permission.
11. Payment Terms EVCULT uses Razorpay for online payments. Use of this gateway is subject to Razorpay’s terms in addition to ours.
12. Refund Policy EVCULT generally does not process refunds for services once paid. For exceptions, refer to our detailed Refund Policy (if any).
13. User Conduct You agree not to:
- Violate laws or third-party rights
- Interfere with the platform’s operation
- Misuse brand elements of EVCULT
14. Disclaimers and Limitation of Liability All services are provided “as is.” EVCULT shall not be liable for any indirect, incidental, or consequential damages.
15. Termination We may terminate your access for violations, fraud, or if required by law.
16. Indemnity You agree to indemnify EVSTACKS Private Limited against claims arising from your use of the website.
17. Governing Law and Jurisdiction These Terms are governed by Indian law. Any disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, with jurisdiction in Guntur, Andhra Pradesh.
18. Feedback Any feedback submitted to us will be non-confidential and may be used freely by EVCULT.
19. General These Terms constitute the entire agreement. If any clause is found unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver.
Thank you for choosing EVCULT.